Quand sera livré DEARG VOLUME 1 ?
Le premier volume de DEARG va entrer en production en décembre 2017. Tout dépend du délai de production mais nous espérons une livraison en février 2018. Cette date reste indicative et peut encore bouger.
Last updated: November 26, 2017 13:51
Qu'est-ce qui sera livré avec DEARG VOL 1 ?
Normalement, l’ensemble des options en dehors du TAROT, encore en réalisation. Tout ceci reste à confirmer mais c’est bien notre objectif.
Last updated: November 26, 2017 13:52
Quand sera livré DEARG VOLUME 2
Nous n’avons pas encore de date à vous donner. Le manuscrit a été écrit et a subit un premier cycle de relecture mais il reste beaucoup de travail. Nous espérons en 2018 mais nous ne pouvons pas le garantir.
Last updated: November 26, 2017 13:53
Que se passera-t-il si je ne prends pas l'option de la livraison anticipée pour DEARG VOLUME 1 ?
Si votre contrepartie inclut DEARG VOLUME 2 et/ou le TAROT et que vous ne prenez pas cette option, l’intégralité de votre contrepartie sera livrée lorsque ces références seront prêtes. La date de cette seconde vague de livraison n’est pas connue à ce jour. Vous n’avez rien à payer pour cette seconde vague de livraison.
Last updated: November 26, 2017 13:56
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.